Unfortunately this fix is somewhat beyond my technical capacity - I am unsure of where to look for the wireless card specs. I looked in Control Panel, but it's not there.
To look for your network adapter type Device Manager in bottom search bar of windows 10, they scroll down to Network adapter and expand it, the first line should show you what network adapter that is installed. Right click on the network adapter and a box should come and let you know if the adapter is working or not.
Did this notebook connect to wifi before ? How old is the notebook? On some notebooks there is a key that you can shut wifi off, check your owners manual and see if there is a key on the laptop that actually turns wifi on and off.
What I want is to connect to the NetGear booster, so that I can get online upstairs as well as downstairs. The home WiFi is not strong enough to reach upstairs, that's why I bought the NetGear adapter.
Also, I ran the Windows Troubleshooter - but it cannot see any problems, because it thinks I am on the home WiFi. The laptop cannot see the Netgear router, so the troubleshooter doesn't know it even exists.
I am now completely confused... what do you mean your connected to the home wifi but not the extender...If you are using a Mesh system ... perhaps someone here can walk you through it because what I know of Mesh systems any satellite (iif that is what your talking about) should not need any configuration once you get system configured... I'm going to step aside and let a mesh expert take it from here...
