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Forum Discussion
mark_e_h
May 25, 2022Star
Netgear fix for not able to connect to management console
I've seen the NG posting on here: We are aware of an issue affecting the Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems. Some customers can no longer access or manage their Orbi systems through t...
FURRYe38
May 26, 2022Guru - Experienced User
Try a pressing the reset button in back of the RBR for 20 seconds then release. Have a wired PC connected to the RBR. I would turn OFF any RBS and disconnect the RBR from the ISP modem/ONT. You should regain access at HTTP:// 192.168.1.1 and be able to walk thru the setup wizard with the wired PC and web browser.
mark_e_h
May 26, 2022Star
Well, I must live right. Or something....
Today management web pages are magically back. IOS app works also.
A miracle!
thx to all who answered.....
Router now reports (if it matters)
Firmware Version
V4.6.8.2_2.1.9
.
- FURRYe38May 27, 2022Guru - Experienced User
Glad it's working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - mark_e_hMay 27, 2022Star
I can't mark it as "solved", since I didn't do anything to solve it. I presume that NG updated firmware again (in secret, as always) and that's why it works. But I don't really know - perhaps the router just spontaneously "healed."
No way to solve a problem....
MH
- CrimpOnMay 27, 2022Guru - Experienced User
The user who created the post can check the box "Accept as Solution", which is what puts the Green check mark next to the conversation.
- waka324Aug 01, 2022AspirantI'm still seeing this issue unfortunately. Any tips to fix aside from a factory reset?