Be sure to update the RBS FIRST, then the RBR lastly.
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
NOTE: The Disable Auto Update feature only prevents ANY new FW from being installed if available. This does NOT prevent the system from checking NG services to see if new FW is available. If new FW is available, this will be displayed as a notification to the user on the RBRs web page only. It will be up to the user to upgrade FW or not.
A factory reset maybe needed if problems are encountered after the FW update:
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Just updated! Will check back in a couple days to report the status. Updating the RBS units first and then the RBR ensured a smooth process without any hiccups.
Love the ability to choose if to auto update or not with a clear choice and apply button.
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Updated this morning and set the IP range to the recommended 100-200 range. So far all seems to be good. Do you know why the 100-200 range is recommended?
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
I know that default .2 thru .254 is wide open. However most average home users don't need all that space. There are some users have may however, most home users have maybe 30-40 max devices connected so doesn't make sense to have the system wide open like that all the time that would not all be used. I also found this years ago from one other router mfr that used this as there default range. Been using this configuration since then. Been working well for me on NG routers. Of course, the range can always be adjusted. Also seem to help the system run more stable IMO.
Updated this morning and set the IP range to the recommended 100-200 range. So far all seems to be good. Do you know why the 100-200 range is recommended?
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
I updated this morning and could not get to the web gui at all. It just kept looping like it was trying. Orbilogin.com seems to work, but that is only helpful if I am at home. I had to downgrade to 4.6.11.1 to be able to access it via my hosted site or through no-ip.com.
I do not like that I had to downgrade, however I need to be able to get to my router from the outside if need be. I know I can use the app, however it is limited and I cannot access certain settings from it, so prefer accessing via the web when not at home.
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
I updated this morning and could not get to the web gui at all. It just kept looping like it was trying. Orbilogin.com seems to work, but that is only helpful if I am at home. I had to downgrade to 4.6.11.1 to be able to access it via my hosted site or through no-ip.com.
I do not like that I had to downgrade, however I need to be able to get to my router from the outside if need be. I know I can use the app, however it is limited and I cannot access certain settings from it, so prefer accessing via the web when not at home.
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Thank you for the suggestions, but I did try all of that before downgrading back to 4.6.11.1. I even unplugged everything and let it sit for a few minutes, but that didn't help. One other strange thing I noticed as well when I was downgrading the FW was after flashing the SAT first, it showed that 4.6.14.3 was available for upgrade, however after downgrading the Router to 4.6.11.1 it showed no FW update available for either. 🤔
Anyway like I mentioned before, after downgrading, it works just fine no matter which browser I use. This makes me think that there is definitely something going on with the FW.
The only thing I did not try is a factory reset after flashing to 4.6.14.3, but then again, I shouldn't have to especially since it seems to work correctly with older FW. And I have used every FW since 3.2.18.1_1.4.14 without issue.
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
Could you please explain more about "how this works?" I'd like to replicate this process, but cannot figure out what to do.
(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
I don't think its FW as others I know have loaded this version and have not expressed having problems logging into the RBRs web page. I use MS Edge mostly when doing FW updates and managing the router. Opera as a 2ndary browser.
What browser are you using? Does this happen in other browsers?
Thank you for the suggestions, but I did try all of that before downgrading back to 4.6.11.1. I even unplugged everything and let it sit for a few minutes, but that didn't help. One other strange thing I noticed as well when I was downgrading the FW was after flashing the SAT first, it showed that 4.6.14.3 was available for upgrade, however after downgrading the Router to 4.6.11.1 it showed no FW update available for either. 🤔
Anyway like I mentioned before, after downgrading, it works just fine no matter which browser I use. This makes me think that there is definitely something going on with the FW.
The only thing I did not try is a factory reset after flashing to 4.6.14.3, but then again, I shouldn't have to especially since it seems to work correctly with older FW. And I have used every FW since 3.2.18.1_1.4.14 without issue.
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
Could you please explain more about "how this works?" I'd like to replicate this process, but cannot figure out what to do.
(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)
So I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.
Port Forwarding isn't necessary for Remote Management so no to that question. Also not sure what you mean by "open a remote session on my computer and use it to open a web browser". If you mean RDP to my PC from outside then no to that question as well. I just open a web browser on whatever device I am using is all.
After updating to FW 4.6.14.3 if I open a web browser (chrome or edge) and type in: https://mysite.ddns.net:8443 it tries to get to the web gui, but just keeps looping. I tried this from the same vlan i.e. my home network, and from different networks i.e. work or my cell phone. Same result. I noticed this first when the FW was finished updating and it tried to get back to the login page it just kept looping. I didn't think anything of it and just thought a reboot would fix it. Sadly, it did not.
if I use https://orbilogin.com from my home network it works and I can access the web GUI. Also the App seems to work fine from my cell phone (android).
I can not use orbilogin.com from work as we have orbi(s) there as well and it will try to get to the web interface for the work router. Plus I believe orbilogin.com is meant to be used when on the same network, not for Remote management per say.
Last night I downgraded to 4.6.11.1_2.3.6. Everything works as it should. And that was just a downgrade meaning I didn't reboot my modem, my switch, my PC, clear any cache or history etc.
This is what makes me think it is FW related and why I posted here to see if anyone else had the same issue.
I don't think I mentioned the device I have. RBK752.
I hope this helps to clarify the problem I am having. Please let me know if you need more info.
I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.
Aha! Remote Management used to be available on my old RBR50 system, but one day it simply disappeared with a firmware update and has never returned. The feature remains in the User Manual for my system (and for your RBR750 on page 95).
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
So your using other configurations to access the RBR. Helps to know this.
Remote Management used to be that you could access the RBRs web page from a remote location outside of the home network. NG removed this feature a while back. Making this feature a Orbi app feature using Anywhere Access and the only way to access "some" features remotely on the RBR system. Possible this was closed or became closed in this version of FW for your kind of configuration.
So your using other configurations to access the RBR. Helps to know this.
Remote Management used to be that you could access the RBRs web page from a remote location outside of the home network. NG removed this feature a while back. Making this feature a Orbi app feature using Anywhere Access and the only way to access "some" features remotely on the RBR system. Possible this was closed or became closed in this version of FW for your kind of configuration.
I'm glad the normal access works though...
Hmm...I did not even think to look to see if Remote Management settings were removed in the new FW. I will flash back to it (4.6.14.3) as soon as I have a chance and take a look. I will post back my findings.
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Upgraded today, no issues.
Saved old config, followed standard upgrade process listed in first post. Also switched over DHCP to limit to 100-200 range. Curious if this will make any difference in stability/performance.
It's nice to see regular, incremental improvements coming from NG!
Re: New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Upgraded the FW to the latest. Checked to see if Remote Management was removed. It is still present. Still has my Dynamic DNS in there. Still looping.
Still think it's a FW issue with Remote Management as it works with every FW up until this one.
At this point I suppose it is what it is. Will just have to stick to Remote Management via the app when outside of the local network. If anything else needs to be done that can't be done via the app, I guess it will have to wait until I am home. I'd rather stick to the newer FW especially for the security fixes.
If I find myself really stuck then I suppose I can set up\configure VPN services and VPN into my PC and then open web management from there.
Thank you everyone for your time, help, and suggestions. I greatly appreciate it.
Upgraded the FW to the latest. Checked to see if Remote Management was removed. It is still present. Still has my Dynamic DNS in there. Still looping.
Still think it's a FW issue with Remote Management as it works with every FW up until this one.
At this point I suppose it is what it is. Will just have to stick to Remote Management via the app when outside of the local network. If anything else needs to be done that can't be done via the app, I guess it will have to wait until I am home. I'd rather stick to the newer FW especially for the security fixes.
If I find myself really stuck then I suppose I can set up\configure VPN services and VPN into my PC and then open web management from there.
Thank you everyone for your time, help, and suggestions. I greatly appreciate it.
