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Forum Discussion
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
My experience with the V 16 upgrade is mixed and hard to understand.
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Well - I have the RBR850 & RBS850 - today I noticed network wifi issues. Orbi reported connectivity per device at 54 Mbps where they were much higher in the past. Speed tests over wifi were in the 20's as described. Hardwired speeds were fine.
Did all necessary troubleshooting steps before finally reseting to factory defaults by pressing the button on the RBR850. After setting up as new, everything started working as they did before.
I've been trying to find out if the router updated last night (9/15/21 - 9/16/21) or what may have happened. What I hate is Netgear doesn't seem to list all firmwares with dates released. The site doesn't seem to have 4.6.3.16 lsited for the RBR850 but mine is reporting it. Last it has is 4.6.3.9. Not sure what's going on - but glad to see I'm not alone. I guess.
Thanks!
- T
Please psot about this in this thread please :
Thank you.
N3tworkDud3 wrote:
Well - I have the RBR850 & RBS850 - today I noticed network wifi issues. Orbi reported connectivity per device at 54 Mbps where they were much higher in the past. Speed tests over wifi were in the 20's as described. Hardwired speeds were fine.
Did all necessary troubleshooting steps before finally reseting to factory defaults by pressing the button on the RBR850. After setting up as new, everything started working as they did before.
I've been trying to find out if the router updated last night (9/15/21 - 9/16/21) or what may have happened. What I hate is Netgear doesn't seem to list all firmwares with dates released. The site doesn't seem to have 4.6.3.16 lsited for the RBR850 but mine is reporting it. Last it has is 4.6.3.9. Not sure what's going on - but glad to see I'm not alone. I guess.
Thanks!- T
- Yes they did update it last night and jacked up both my systems too. Previously a month ago i had updated to version 4 manually (.6), and a lot of my sats became disconnected or poor. at that time i was able to manually load all my sats back to version 3 but not my router. Then everything worked great again. Now last night they forced everything to update again to (.16) and now they are all screwed. Im going to manually update my sats back to 3.18 and i bet they work again
I guess you saw I did that. My purpose in posting here was to ensure it's known this FW update impacted multiple models of router. This was the first thread I found - I came here because I was having problems and could not contact support without paying. Which - I have to say - I'm pretty pissed about given it's THEIR update that caused the issue.
Where was the QA on this? I've had problems with Cisco in the past, but dang - this was the worst. Can't recommend Orbi or any other Netgear product now until we see improvements in implementation, control, and support.
