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Forum Discussion
Solved
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
For what its worth, I got a response from Netgear support and they've opened a case, called me and we've already collected a debug log with a timestamp of an event that happened last night, then developers will investigate. I will withhold further judgement until they've had a chance to respond.
One of these companies needs to wake up and realize that with work from home and age of Zoom, people rely on their network for communication. If I can't use Internet, that's one thing. If I get cut off mid-stream of a phone call or while presenting to a team of 50...well screw that. I could care less about all the dodads they keep advertising when I log into the Orbi app.
Unless I get this resolved, I'm going to move to Ubiquity, put in a commercial system if I have to, just not worth the aggravation. Crossing my fingers.
Looking forward to hearing what you learn. Thanks!