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Forum Discussion
New RBR850 / RBS850 Firmware Version 3.2.7.2
New FW available for the Orbi RBK852. Bug Fixes: The network topology when using an Ethernet backhaul takes 20 minutes to stabilize The 2.4 GHz wireless network is disabled if the Wi-Fi HT20/...
IF the system doesn't seem to be working right after the FW update, please try a factory reset on the system and setup from scratch.
Nsiddons wrote:After the update I had to reboot a few times then just pulled the power cycle and finally started to act right.
pulling the plug and waits a few seconds was and is usually the perfect solution
Got home and was going to update, but the system had updated itself automatically.
Interesting that all three of my sattelites report as being hard wired. (See attachment)
Only two of the three are hardwired backhaul, the RBS850 is wifi backhaul.
This was being reported properly before the update but now is not.
Of course the naming issue of devices remains and needs to be fixed as well.
Also not working is access to Orbi from the WAN... It shows the product (RBR850) with a red dot next to it reporting DISCONNECTED.
If you access via the android app from within the wireless LAN, it connects.
I have reinstalled the app more times than I care to admit... no behavior change.
So I see three issues:
1. Satellite connection status reporting
2. Naming retention of attached devices
3. WAN access via android orbi app is unable to connect.
My system is not complex from the WAN side. Cable modem - Orbi Router
Did you enable, then disable, then re-enable remote management from the RBRs web page, using the Orbi app?
Sometimes thats not enough. A reset and setup from scratch maybe needed.
Nsiddons wrote:pulling the plug and waits a few seconds was and is usually the perfect solution
Regarding the App issue of product not being accessible:
I found that if you log onto the App from the WAN... (and it reports router as disconnected), then tap the three dots and REMOVE the device from the App. Then log onto the app from the LAN and it will re-add device to your product list and it reports as online. It appears to be working for now (until it is gone again)\\
The new firmware appears to have broken the correct reporting of type of backhaul. Both the app and browser access to the GUI show all three of my satellites to be hardwired backhaul when in fact one is wireless. Was working perfectly until the recent firmware update.
My satellite is connected with Ethernet wire and both app on the iPhone Xs Max and the orbi GUI accessed from my desktop browser report correctly as Wired.
Like before, few names of the attached devices on the app are not showing but mac and ip addresses are correct.
Chuck_M wrote:Regarding the App issue of product not being accessible:
I found that if you log onto the App from the WAN... (and it reports router as disconnected), then tap the three dots and REMOVE the device from the App. Then log onto the app from the LAN and it will re-add device to your product list and it reports as online. It appears to be working for now (until it is gone again)\\
The new firmware appears to have broken the correct reporting of type of backhaul. Both the app and browser access to the GUI show all three of my satellites to be hardwired backhaul when in fact one is wireless. Was working perfectly until the recent firmware update.
