Forum Discussion

Guru - Experienced User

Jan 07, 2022

New - RBR850 / RBS850 Firmware Version v4.6.7.5 Released

No Release Notes at this time. I'll see if I can get some. Download Link: https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFy/gnaaQgriSv_NWgvrN.dvn786cl4eG45R2.62LEI3edU F...

Chuck_M

Mentor

Jan 17, 2022

dbjoye wrote:http://gabrielecirulli.github.io/2048/
Need some help. I have 1 RBR850 and 2 RBS850 satellites. I have the dropout issue. Updated all 3 to the 4.6.7.5 and that didn't improve the situation. So installed 4.6.6.11 yesterday. The RBR seems to have updated just fine. But I can't get either satellite to connect. One has a flashing white bar and the other a solid white bar. I can't get them to pull up on the app or orbilogin. I've done a factory reset on both. One is connected via ethernet backhaul to the RBR and the other is wireless. What am I doing wrong to get these satellites to connect? I've unplugged all 3 devices for 10mins and then powered them on. Any suggestions welcome. I'm about to pull my last remaining hair out.

Here is a crazy thought. I also upgraded and things worked ok for a bit and then started doing exactly what you described above.

Last weekend I went through and made a few changes to my settings and ALL of the resets went away.

I turned off all logging (thinking that perhaps I was over-filling some buffer causing a reset)

I turned off traffic meter (thinking that it too may overflow some buffer causing a reset)

Can you check what you have those set to and then turn them off and restart to see if that changes anything?

If you were like me, I was willing to try anything and I have been ROCK SOLID ever since.

TC_in_Montana

Virtuoso

Jan 17, 2022

Chuck_M wrote:
Here is a crazy thought. I also upgraded and things worked ok for a bit and then started doing exactly what you described above.

Last weekend I went through and made a few changes to my settings and ALL of the resets went away.

I turned off all logging (thinking that perhaps I was over-filling some buffer causing a reset)
I turned off traffic meter (thinking that it too may overflow some buffer causing a reset)

Can you check what you have those set to and then turn them off and restart to see if that changes anything?

If you were like me, I was willing to try anything and I have been ROCK SOLID ever since.

Great ideas! Just a quick question for clarification - when you said you turned off all logging - do you mean at the router log or debug log (or both)? Internal logs overflowing could definitely be causing some of the issues.

I have router logs automatically E-Mailed daily - and it does a clear of the log when it does so (at least 95% of the time). And if you have logs set to E-Mail set up - I have seen that it automatically mails as well if it fills up (like if you have a device that has issues connecting and does bunches of DHCP requests, or even DOS attacks).

But thanks for the suggestions - it just gives others something to look at and maybe somehow figure out what is causing the disconnect issue.

Chuck_M
Mentor
Jan 17, 2022
TC_in_Montana wrote:
Chuck_M wrote:
Here is a crazy thought. I also upgraded and things worked ok for a bit and then started doing exactly what you described above.

Last weekend I went through and made a few changes to my settings and ALL of the resets went away.

I turned off all logging (thinking that perhaps I was over-filling some buffer causing a reset)
I turned off traffic meter (thinking that it too may overflow some buffer causing a reset)

Can you check what you have those set to and then turn them off and restart to see if that changes anything?

If you were like me, I was willing to try anything and I have been ROCK SOLID ever since.
Great ideas! Just a quick question for clarification - when you said you turned off all logging - do you mean at the router log or debug log (or both)? Internal logs overflowing could definitely be causing some of the issues.

I have router logs automatically E-Mailed daily - and it does a clear of the log when it does so (at least 95% of the time). And if you have logs set to E-Mail set up - I have seen that it automatically mails as well if it fills up (like if you have a device that has issues connecting and does bunches of DHCP requests, or even DOS attacks).

But thanks for the suggestions - it just gives others something to look at and maybe somehow figure out what is causing the disconnect issue.

I Turned off ALL logging that would consume any space inside the router thinking of buffer overruns. Give it a shot