Re: New - RBR850 / RBS850 Firmware Version v4.6.7.5 Released

57ay · ‎2022-02-15

We have windows Apple Android mix with numerous cameras and no issues with any client on this firmware.

👍

FURRYe38 · ‎2022-02-15

So still seeing memory creep. Slowly creeps upwards. CPU seems stable while in AP mode though:

Chuck_M · ‎2022-02-15

Memory usage peaked on 10 Feb and continually fell without explaination or reconfiguration.

Chuck_M · ‎2022-02-15

@Garwoofoo wrote:
I think I posted this before - but I've also seen the same behaviour with "Hop Count" on my satellites.

My wireless satellite always displays a hop count of 1.

My wired satellite was showing 255. I thought it might be because it was behind a switch, so I reconfigured my system to make the Orbi the first device in the chain. The hop count following the reboot was 1, but a couple of days later it was back to 255, so I think it's the reboot that reset it to 1 rather than the presence of the switch. I don't know what this setting means. Having other devices running off the Orbi satellite's ethernet ports appeared to make the satellite much less stable (I almost immediately started seeing reboots, after a couple of weeks of stable operation) so I reverted the system to the way it was previously.

Also, to confirm what others are reporting, I also have AnalticOptinOptout set to "Enable" (no way to change this as far as I can see) and I'm also seeing the memory increase to be linear at around 10MB per day.

What is hop count now? My 255 after reboot went to 1 and has stayed there.

tjtrimble · ‎2022-02-15

MIne dropped to a low of 612MB late Sunday night (From a high of 710MB last week) and it started creeping back up yesterday. Right now, its at 625MB. I would love to know what is utilizing the memory since all logging is turned off.

MoaiRon · ‎2022-02-15

@FURRYe38 Support offered me v4.6.7.13 today, maybe you can get if for the users here.

FURRYe38 · ‎2022-02-15

I'll ask and see.

Garwoofoo · ‎2022-02-16

What is hop count now? My 255 after reboot went to 1 and has stayed there.

Still 255. I've seen it at 1 immediately following a reboot but it goes back to 255 over time.

It doesn't seem to be impacting the performance of the satellite in any way, though.

57ay · ‎2022-02-16

Both my Sats have an hop count of 1 all the time only thing I noticed is the Sats are seem as RBS750 not RBS850 which they are.

See attached pic

Chuck_M · ‎2022-02-16

@57ay wrote:
Both my Sats have an hop count of 1 all the time only thing I noticed is the Sats are seem as RBS750 not RBS850 which they are.

See attached pic

This is just an example of poor coding & quality control due to a text label... A 10 second fix for Netgear if they would take the time to read the forums and realize their coders copied-and-pasted the code base between the 750 satellites and the 850s but didnt change the labeling.

Chuck_M · ‎2022-02-16

57ay · ‎2022-02-16

At the end of the day I see this firmware as Beta as it is not released as yet and hopefully the RBS750/RBS850 issue will be picked up prior to official firmware release.

That said v4.7.6.5 firmware is rock solid for me with all my clients.

FURRYe38 · ‎2022-02-16

It a WIP. Hopefully moving in a better direction from last year.

Eriksen76 · ‎2022-02-16

Where can I find v4.7.6.5 ?

Thanks

57ay · ‎2022-02-16

Hi it is at the beginning of this post👍

Eriksen76 · ‎2022-02-16

The one on top of thread is v4.6.7.5

You wrote v4.7.6.5 ealier today 🙂

FURRYe38 · ‎2022-02-16

New v5 FW should be loaded I would recommend soon as you unbox it. The system is going to update anyways. I'd manually load the RBS first then RBR lastly. Do this with the RBR not connected to your modem. Have the files already on a wired PC. When the RBS are synced, same room as the RBR is good. Update the RBS using there web pages then do the RBR lastly. Once the system is back to ready, power OFF the RBS and place out in there remote locations. Power OFF the RBR and connect it to the ISP modem/ONT. You'll probably need to power cycle the ISP modem/ONT OFF for 1 minute then back ON, to ensure the RBR connects to the modem/ont properly. Power ON the RBR. Check for internet services once the front LED turns OFF. If all good here, turn on the RBS.

@Eriksen76

57ay · ‎2022-02-16

Oops sorry I was referring to v4.6.7.5 NOT v4.7.6.5. Typo!!

Eriksen76 · ‎2022-02-16

@57ay wrote:
Oops sorry I was referring to v4.6.7.5 NOT v4.7.6.5. Typo!!

Thanks 🙂 And thanks for the guide

Chuck_M · ‎2022-02-16

@Garwoofoo wrote:
What is hop count now? My 255 after reboot went to 1 and has stayed there.
Still 255. I've seen it at 1 immediately following a reboot but it goes back to 255 over time.

It doesn't seem to be impacting the performance of the satellite in any way, though.

Can you characterize how that satellite is connected to router (switch, hub, etc) and what kind of devices are connected to it? I think you have something else going on with it. Feel free to message me if you want to try and work this off line.

jcsimas · ‎2022-02-16

Good evening.

Mine is working in Router as well BUT I have one funny story with this RBK850.

Last weekend i changed to a 1Giga ISP (from 500Mbps) and decided to change my Deco M9Plus setup with 1 router and 3 satellites.

My house has 110sqm in each fllor and is mostly wired and connected trough a switch.

My former setup was receiving the signal from the ISP Modem in bridge mode and went directly to the main deco (router) and from there to the switch and the satellites were ethernet connected.

I bought and installed the RBK853 and suddenly the dropouts started.

Conection was falling every 10m, speedtests didnt even started.

1st mistake - when the ISP changed the speed for 1Giga they started the dhcp server on the modem.

a lot of debug, reading this forum, upgrading the firmware (to this one that we are discussing) and i had to roll back to the Deco, as the kids could not do their normal remote classes (we were all with covid).

Yesterday, i decided to try everything from scratch...and to leave the tehernet backhaul behind.

so the router (RBR850) went into the entrance of the house, one satellite went to the 1st floor and fired up the system.

the speeds were ok (5GHz connection was poor in the satellite but working). i decided then to put the other satellite, on the room under the 1st floor and the signal was good in both.

Suddenly every 10m the nightamre returned....

at 2am i decided to turn off the satellite from the 1st floor...and then everything went marvellous.

all of this to say,

1. why cant i use the ethernet backhaul?

2. is the proximity from the satellites blocking/slowing the speed?

3. am i doing something totally stupid that i am not aware of?

regarding speed (now that it is working) and reliability RBR850/RBS850 are almost twice as fast as the prior Deco m9plus.

Deco app was better and Parental control was easier.

For sheer speed, now that it is working, i do prefer the 850´s but it is anoying not to use all the capabilities of the system.

B rgds To All

Garwoofoo · ‎2022-02-17

@Chuck_M wrote:

Can you characterize how that satellite is connected to router (switch, hub, etc) and what kind of devices are connected to it? I think you have something else going on with it. Feel free to message me if you want to try and work this off line.

Sure - apologies for the information dump as I've tried to put down everything I can think of that might be relevant.

My Orbi is running in AP mode and the satellite is wired. The connection to the satellite goes Router -> Network switch -> Satellite. Everything is wired up with CAT6 cable.

The network switch in question is an unremarkable, unmanaged 8-port switch that's never given me any problems. The switch has a number of other devices plugged into it (TV, consoles etc) which all work fine. The satellite doesn't have any other devices plugged into it at all (i.e. it is the end of the chain). I think @FURRYe38 also mentioned that he had his satellites running off network switches without issue.

I did try reconfiguring my network recently to put the satellite first in the chain (so, Router -> Satellite -> Network switch -> Other devices). This showed the same behaviour (following boot, Hop Count was 1, then later 255) and I also started seeing the satellite randomly rebooting itself, so I put things back to the way they were. The reboots may have been coincidental but I don't think so. It's concerning if connecting other wired devices to satellites makes them less stable, but that may need further testing.

One other oddity which MAY be connected to the Hop Count issue is that a week or two after a reboot, the satellite starts to "misbehave" in the monitoring software. On the orbilogin "attached devices" screen, the satellite is currently showing as blank under "Connected Orbi" where it should say "Orbi Router" (I've previously even seen it say "Disconnected" here, even while it's clearly still working). And on the mobile app it's showing as daisy-chained off my other satellite - which is clearly impossible as the satellite is wired into the router. None of this affects its behaviour at all, it's still working as designed and the mesh is functioning fine, but it's like the Orbi software isn't quite tracking it properly. After a reboot this will all go back to normal for a couple of weeks.

As I mentioned before though, currently my system is working really well. This satellite gets the most traffic of my whole network and is the only one that consistently has AX devices connecting to it, at the moment it's handling everything without complaint. If I wasn't watching the debug pages thanks to this thread, I wouldn't know about the Hop Count problem, or the router memory creep, or the disappearing info on the attached devices screen. So - although there are clearly still issues with this firmware - I still maintain this is the best it's been for a while. Hopefully Netgear can get it over the line with a few more fixes and get us all back onto something stable and reliable.

Chuck_M · ‎2022-02-17

@Garwoofoo wrote:
@Chuck_M wrote:

Can you characterize how that satellite is connected to router (switch, hub, etc) and what kind of devices are connected to it? I think you have something else going on with it. Feel free to message me if you want to try and work this off line.
Sure - apologies for the information dump as I've tried to put down everything I can think of that might be relevant.

My Orbi is running in AP mode and the satellite is wired. The connection to the satellite goes Router -> Network switch -> Satellite. Everything is wired up with CAT6 cable.

How many Satellites do you have in your system? If you have more than one, can you swap the position of two satellites and reboot? That should not require any reconfiguration of your network. Then check to see how the network settles down and if the hope count manifests itself in the old position or the new one.

Garwoofoo · ‎2022-02-17

Happy to do that, it'll have to be this evening though at a time when no-one is using the wifi. I'll keep you posted.

FURRYe38 · ‎2022-02-17

@jcsimas wrote:

1. why cant i use the ethernet backhaul? Be sure your connecting RBS to the RBR using the following methods:

https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy... 📡

Be sure your using good quality LAN cables. CAT6 is recommended.

2. is the proximity from the satellites blocking/slowing the speed?

What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?