Orbi WiFi 7 RBE973
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Orbi 6 satellite slow

flacab23
Aspirant

Orbi 6 satellite slow

wifi and devices plugged into the satellite are slow. the app shows 487mb but test on tv that is plugged into satellite shows 46-68mb. wifi from that satellite is about the same. sitting next to the base station with Iphone 12 and running a speed test from internet I get 19.5mbps. the satellite is 20' away from base staion and on the same floor in the house, direct view with one wall between. any ideas?

Model: A6200|802.11ac Dual Band WiFi USB Adapter
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FURRYe38
Guru

Re: Orbi 6 satellite slow

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

Be sure to disable the iphones wifi radio first, then go near the RBS and then re-enabled the wifi radio on the iphone. Then speed test. 

 

Make sure the TV is connected to the RBS and not the RBR if it's nearest the RBS. 

Message 2 of 3
flacab23
Aspirant

Re: Orbi 6 satellite slow

firmware 3.2.18.1

spectrum is the provider modem is Arris model TM1602A

home is 1900sq

just measured and there is 36' between with one wall. the base is at the edge of the door.

 

what is interesting is the macbook is getting 268mbps, but tv and amazon firecube plugged into the satellite are between 19-46mpbs. checked my Oculus Quest 2 and it is getting 240mbps wifi from in satellite. not sure why iphone next to base station is slow and why anything plugged into satellite is slow. the app for orbi speed test is way off.

thank you for help btw

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