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Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
Caprice24 wrote:
Just guessing since we're grasping at straws here -- Could it be an IPV6 thing? Perhaps stick with Access Point mode (eliminate Double NAT, though you said before it still did not work) and then try disabling IPV6 in your Orbi, also try the different Internet Setup / Router MAC Address options (e.g., Use Computer MAC Address).
Ok, NG has said that since this is a StarLink issue, try setting a static route on the RBR for 192.168.100.1
Also need to ensure that the ip address for the Starlink is not on the same network as their other devices. Since the Starlink address will not change then in some cases they will need to change the third octet of their current dhcp server.
Let us know if this works.
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
Even trying the Static Route configuration that was mentioned?
- No that wouldn't work either. There were several conversations that they had me do and a static ip was one of them where the orbi would either toggle between waiting and no internet or it would say internet good but not work. When it would say internet good I could go into command promt and ping
one website and once that happened I would get a response back. After that one every website I would try and ping would come back with an error could not be reached message. The orbi when it said internet good acted as a choke because the speed it went was comparable to dial-up then it became a wall and blocked everything.
There a picture of this Start Link adapter?
I presume it's max rate is 1Gb?
junior0415 wrote:
I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.- This is a generic picture from the internet of the adapter. I'm not certain what it is rated at or why that matters with the problem that the orbi has in this thread. If you could explain the question or why this matters I would appreciate it.
What type of netgear gs108t switch did you get? I see a few different versions.
Also, did you have to apply specific settings to the switch? Any help is great, I'm not very smart on hardware stuff.
Thanks for your time,
Jubles
- I uploaded the exact model screen shot. I had to do no additional setup. I pulled it out of the box plugged in power and the cat6 cable from the starlink adapter into it and from the output on the switch into the orbi.
