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Forum Discussion
Caprice24
May 14, 2022Tutor
Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- Jun 10, 2022I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
FURRYe38
Jun 10, 2022Guru - Experienced User
There a picture of this Start Link adapter?
I presume it's max rate is 1Gb?
junior0415 wrote:
I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
junior0415
Jun 14, 2022Guide
This is a generic picture from the internet of the adapter. I'm not certain what it is rated at or why that matters with the problem that the orbi has in this thread. If you could explain the question or why this matters I would appreciate it.
- FURRYe38Jun 14, 2022Guru - Experienced User
Possible handshaking with the lower speed if it's a 1Gb only capable adapter where the RBRE960 supports up to 10Gb. It seems there is a USB C at the other end. Another conversion point as well that could be not handling the data correctly.
Only seems to be a problem with this particular adapter and the 9 series.