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Forum Discussion
Caprice24
May 14, 2022Tutor
Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- Jun 10, 2022I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
tcard296
Jul 02, 2022Initiate
I had the same problem. I bought this https://www.bestbuy.com/site/netgear-8-port-10-100-1000-mbps-gigabit-plus-managed-switch-gray/9063009.p?skuId=9063009 and connected it between Starlink and Orbi. Problem solved. I don't know why it worked, just heard that it might and tested it. Make sure you put Starlink in Bypass Mode so it disables the Wifi and becomes basically a modem for access to the internet. Good Luck.
- FURRYe38Jul 02, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡- matthewtdeanOct 03, 2023AspirantI purchased and installed a NG GS105NA placing it between the starlink and the Orbi and still no internet connectivity. Thoughts?
starlink - NetGear - Orbi- FURRYe38Oct 03, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off switch, router, and computers.
Plug in and turn on modem and switch. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.