NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi 6e cannot connect to Starlink
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
- I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exact issue. After spending three nights on the phone with netgear tech support for 3-4 hours each time and them escalating it then escalating it again to their engineering department I was given no time frame for a fix. After much research online and trying everything I could find I decided to try a netgear gs108t switch. I plugged the switch in directly from the starlink ethernet adapter then the orbi 6e into that and it works perfect. Netgear definitely has an issue with the orbi working with starlink directly but this was the only work around I could get to work.
I used a managed switch because I had it laying around from an old network. A unmanaged switch would probably work but I was just putting on this forum what I new would fix the problem. Since putting it in as I described I have not had any issues at all with the previously described connection issues or any others for that matter.
Sounds like maybe the starlink adapter may be mis-handling the connection rate handshake that the RBR has. 10G vs 1G. Putting the switch in between, the switch seems to handle the RBRs connection rate handshake and thus the star link adapter seems to be ok with the switch since the switch supports 1Gb rates.