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Forum Discussion
TommyJames
Jul 10, 2023Guide
Orbi 960 Fails to connect and has become unstable
My Orbi AXE11000 has worked fairly well for the past year. It has three satellites in total, however recently it's become extremely unstable. This is $2000 in gear! I'm using what I believe is the la...
TommyJames
Jul 10, 2023Guide
As far as I know, it's always been in router mode. When you connect to Starlink, there is a Starlink Router Bypass mode that sends the signal through to the router. I tried it with the mode on and off. Neither one worked. Right now, at this moment, everything is working and holding stable, however if it's like before, it will suddenly drop the connection between satellites and not allow me to reconnect to anything. The only remedy then becomes a complete reset of the router and all three satellites and I don't have immediate success no matter what I do. It takes several attempts before everything plays nice, it will hold steady for about twenty four hours, then it drops again. I've tried a workaround Starlink, connected directly to cellular via the PepWave Max Transit Duo, and that didn't work either. The problem is, nothing is consistent.
I'll try the beta when I receive it.
Thanks for all the help,
Tom
FURRYe38
Jul 10, 2023Guru - Experienced User
Might find you a 5 port non managed LAN switch to put in between to see if this help in mean time.
- TommyJamesJul 11, 2023Guide
Thanks,
I've narrowed it down to the most recent satellite I've added. For some reason it won't hold the primary connection and will only connect via the guest network. I've tried factory resetting and I've checked everything I can think of. It's just the primary network that's become unstable.
Thanks for all your help on this.
Tom
- FURRYe38Jul 11, 2023Guru - Experienced User
Is the RBS using same FW version as all others?
What happens if you turn OFF all other RBS and just connect this one new RBS? Same behavior?
- TommyJamesJul 11, 2023Guide
I've not tried to disconnect the others, but I could see what happens. Yes, they are all on the same firmware version. I've tried factory resetting multiple times. I'm reading horror stories on Amazon reviews of similar problems. I'm worried it might be hardware failing or super-bad firmware. It worked fine for months then the problem began over time and progressively got worse. Now it won't connect at all.