Orbi WiFi 7 RBE973
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Orbi AX4200 Disconnecting Daily

ShadowFyr
Aspirant

Orbi AX4200 Disconnecting Daily

I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?

Message 1 of 3
plemans
Guru

Re: Orbi AX4200 Disconnecting Daily

try installing the version from this thread:

New - RBR750 / RBS750 Firmware Version v4.6.7.5 Re... - NETGEAR Communities

Then do a factory reset and fresh install

Message 2 of 3
FURRYe38
Guru

Re: Orbi AX4200 Disconnecting Daily

Disconnecting Daily means? What is this system doing? 
Whats disconnecting? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 


@ShadowFyr wrote:

I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?


 

Message 3 of 3
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