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Orbi AX4200 Disconnecting Daily

ShadowFyr
Aspirant

Orbi AX4200 Disconnecting Daily

I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?

Message 1 of 3
plemans
Guru

Re: Orbi AX4200 Disconnecting Daily

try installing the version from this thread:

New - RBR750 / RBS750 Firmware Version v4.6.7.5 Re... - NETGEAR Communities

Then do a factory reset and fresh install

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 3
FURRYe38
Guru

Re: Orbi AX4200 Disconnecting Daily

Disconnecting Daily means? What is this system doing? 
Whats disconnecting? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 


@ShadowFyr wrote:

I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router RBK963 and RBK853 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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