Orbi AX6000 not blocking client internet access when toggled in the app

[NoNameJ]

When I am using the iOS app to block clients from accessing the internet, the clients can still get internet access.   Not sure why this is happening.  The only way to turn the clients off is to block the mac addresses, but that is more inconvenient to have to log into the router with a computer.  Any help would be appreciated.

[FURRYe38]

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.