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Forum Discussion

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 09, 2020
Solved

Orbi Firmware v3.2.10.11 seen on your RBRs FW update check page?

Just curious if anyone out here in the public forum are seeing this version pop up as available on there RBRs web page?  IF so, please post what version of FW you currently have loaded.    Up to y...
  • FURRYe38's avatar
    FURRYe38
    Mar 20, 2020

    Problems seen on v10.11 since 3/9 have been addresses and fixed by NG. They reported that it was something having to do with there cloud systems. v10.11 FW was put back up on there auto update servers for users to download as of 3/19. These problems have been resolved. 

     

    If users are noticing any futher problems please make a new post about it or contact NG support. 


    Enjoy. 

computim's avatar
computim
Luminary
Mar 11, 2020

Experiencing the same drops out since the firmware update.  Woke up Monday morning to Alexa devices stating they were attempting to connect.  Work VPN device not staying conencted.

 

I walked throught the various suggestions of factory reset , preable CTS etc..etc.. no luck with the drop outs. I put my R9000 router back in place and my drop outs are not longer an issue.  Its most certainly an issue with the Orbi RBR850 firmware update.  I've opened Netgear ticket with support and confirmed my information with Christian on another thread.

 

opened support ticket.  Sent me a debug firmware to install.

 

Thanks

Tim

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 11, 2020

Thanks for posting. NG is aware of it and working on it. 

You can put the Orbi Ax into AP mode and use it with your other router for now. 

 

Please be patient while NG works on this. 

computim wrote:

Experiencing the same drops out since the firmware update.  Woke up Monday morning to Alexa devices stating they were attempting to connect.  Work VPN device not staying conencted.

 

I walked throught the various suggestions of factory reset , preable CTS etc..etc.. no luck with the drop outs. I put my R9000 router back in place and my drop outs are not longer an issue.  Its most certainly an issue with the Orbi RBR850 firmware update.  I've opened Netgear ticket with support and confirmed my information with Christian on another thread.

 

opened support ticket.  Sent me a debug firmware to install.

 

Thanks

Tim