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During past months I try everything I can find on internet to solve the problem but without success.. unfortunately this is another attempt to add to the failed ones because following these steps and using firmware V4.6.5.14_2.0.54T4 the problem remains the same.
WiFi network comes and goes and the satellite go Out of sync and it comes back okay about every 30 seconds.
This appens only with AP mode.
Any suggestions? Other firmware to try?
I can solve this problem only with a downgrade to V3.2.18.1_1.4.14 but this can't be a solution, this is only a temporary workaround to not remain without wifi 😞
One problem came up-- we have a ATA that I had set up through the Orbi. =>Modem -Orbi-ATA.
Since the latest firmsware we had internet connection to the ATA but it could not register. Put the ATA IP address on DMZ as a test and still it could not register. Opened IP Phone port- still it could not register.
Now I am going Modem -ATA - Orbi and all is good.
Not sure why ATA could not register through this latest firmware.
One problem came up-- we have a ATA that I had set up through the Orbi. =>Modem -Orbi-ATA.
Since the latest firmsware we had internet connection to the ATA but it could not register. Put the ATA IP address on DMZ as a test and still it could not register. Opened IP Phone port- still it could not register.
Now I am going Modem -ATA - Orbi and all is good.
Not sure why ATA could not register through this latest firmware.
I have a Hitron 32x8, however I finally had he time to do a factory reset and set up the router and the satelite. Kind of weird but the ATA works again plugged in direct to the router Modem -Orbi-ATA.
I know it has been said before,,, factory reset does correct some issues..moving forward I will do a factory reset after firmware updates
I have a Hitron 32x8, however I finally had he time to do a factory reset and set up the router and the satelite. Kind of weird but the ATA works again plugged in direct to the router Modem -Orbi-ATA.
I know it has been said before,,, factory reset does correct some issues..moving forward I will do a factory reset after firmware updates
Factory reset done this weekend. It fixed the connection to the ATA and the 5Ghz I was having. Moving forward I will be doing factory resets after a firmware update.
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Be sure to factory reset the RBR and RBS and setup from scratch after you applied the FW and notice problems still.
I ran this version on my 8 series back then for 12 days and saw zero problems.
Used to work fine before the firmware updat from Netgear.
Now same troubles here as many, many disconnects from Sattelite Wifi couple time a day.
I installed 2 days ago V4.6.7.5.
Did a factory rest before firmware upgrade en reboot after update. Backup configuration file. Did you make a new Back up Configuration file after the reset or did you apply a previous back up file after the reset was performed.
RBR and the 2 RBS on the same V4.6.7.5. level.
But no change, many WIFI disconnects for a few seconds at the time.
Also today a total dropout, fixed devices and WIFI together.
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
Satelites are wired to the RBR router.
Does anybody has a solution or lookout of a Netgear fix ?
I am a desperate customer
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
Used to work fine before the firmware updat from Netgear.
Now same troubles here as many, many disconnects from Sattelite Wifi couple time a day.
I installed 2 days ago V4.6.7.5.
Did a factory rest before firmware upgrade en reboot after update. Backup configuration file. Did you make a new Back up Configuration file after the reset or did you apply a previous back up file after the reset was performed. I did not restore the backup file, started greenfield.
RBR and the 2 RBS on the same V4.6.7.5. level.
But no change, many WIFI disconnects for a few seconds at the time.
Also today a total dropout, fixed devices and WIFI together.
What is the size of your home? Sq Ft? Not relevant, I worked fine before the firmware update forom Netgear. What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. About 45 feet https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
Satelites are wired to the RBR router.
Does anybody has a solution or lookout of a Netgear fix ?
I am a desperate customer
done all this 20 times
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? Is relevant to troubleshooting.
How many RBS do you have online? 2?
Are the RBS directly wired to the back of the RBR or is there a LAN switch or LAN patch panel in between the RBR and RBS?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser. Press the back reset button for 15 seconds then release.
