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Forum Discussion
Wishawpubs
Jan 18, 2022Aspirant
Orbi RBR350 Satellite constant white flashing light
On Sunday night I wanted to attached the my Orbi RBR350 to another router for testing purposes. I switched the device from router to AP mode. After the switch one of the 2 satellites wouldn't reconne...
- Jan 18, 2022
Ya if it won't re-sync wirelessly with older and most current, something on the RBS is faulty. Needs replacing. Contact NG support and ask about an RMA:
FURRYe38
Jan 18, 2022Guru - Experienced User
How is the RBR set up for AP mode? Dynamtic or Static IP?
Is the RBR connected to the host router using it's WAN port?
Did you bring the RBS to same room and turn ON and let them sync? How long did you wait for the front LED to turn BLUE?
Wishawpubs
Jan 18, 2022Aspirant
I've performed a few factory resets on the router and both satellites with the router now being back as a router. Router is static on 192.168.1.1 and satellite is dynamic as far as I know.
The RBR is again connected to my Virgin Media router (modem mode) to the WAN port on the RBR. Both the router and one satellite connect without issue. The second satellite refuses to connect and just flashes white.
All 3 devices are within 2 metres of each other when trying to sync. The one satellite that does pair turned blue within 4 minutes. The other defective one also turns blue with in 4 minutes of connecting it with a LAN cable.
Last night I tried the 30-30-30 reset principle but still no joy. However, following the procedure the power light did flash red until I removed the power cable.
- FURRYe38Jan 18, 2022Guru - Experienced User
Wishawpubs wrote:
I've performed a few factory resets on the router and both satellites with the router now being back as a router. Router is static on 192.168.1.1 and satellite is dynamic as far as I know.
The RBR is again connected to my Virgin Media router (modem mode) to the WAN port on the RBR.
Both the router and one satellite connect without issue. The second satellite refuses to connect and just flashes white.
Bring the 2nd RBS to the same room as the RBR and try to sync the RBS here. Turn OFF the other RBS temporarily.
All 3 devices are within 2 metres of each other when trying to sync. The one satellite that does pair turned blue within 4 minutes. The other defective one also turns blue with in 4 minutes of connecting it with a LAN cable.
Sync 1 RBS at a time with the RBR.
Last night I tried the 30-30-30 reset principle but still no joy. However, following the procedure the power light did flash red until I removed the power cable.
- WishawpubsJan 18, 2022Aspirant
Just performed another factory reset on all 3 devices. I left the "working" satellite powered down and started the setup process using the app on my phone.
The "non-working" satellite will still not connect.
- FURRYe38Jan 18, 2022Guru - Experienced User
What happens if you ethernet connect the RBS to the back of the RBR? Can you access the RBS web page using the IP address it got from the RBR in a web browser?