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Orbi RBR750 -Devices not connecting to the satellite

VinitK
Follower

Orbi RBR750 -Devices not connecting to the satellite

i have ORBI RBR750 with 2 satellites. i am seeing that all my devices are connected only to the main router even if the satellites are near to device (5GHZ) . satellites are in sync. i restarted multiple times and have latest firmware updated but still devices are connecting only to main router. last year when i bought (before armor expired in Nov 2021),i could see the devices connecting to satellites properly and distribution was even. post armor expiry i am seeing this it or may be just a coincidence . any help appreciated 

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FURRYe38
Guru

Re: Orbi RBR750 -Devices not connecting to the satellite

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

Message 2 of 3
FURRYe38
Guru

Re: Orbi RBR750 -Devices not connecting to the satellite

Any progress on this? 


@VinitK wrote:

i have ORBI RBR750 with 2 satellites. i am seeing that all my devices are connected only to the main router even if the satellites are near to device (5GHZ) . satellites are in sync. i restarted multiple times and have latest firmware updated but still devices are connecting only to main router. last year when i bought (before armor expired in Nov 2021),i could see the devices connecting to satellites properly and distribution was even. post armor expiry i am seeing this it or may be just a coincidence . any help appreciated 


 

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