Orbi WiFi 7 RBE973
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Orbi RBR850 2.4 Ghz Not Showing Up

amweiss
Tutor

Orbi RBR850 2.4 Ghz Not Showing Up

screenshot_1363.png

I've looked to see how I can connect to the 2.4Ghz network when I'm connect my iPhone (by default I only see th 5 GHz).  As others have mentioned, I too am I'm trying to connect to my outdoor wifi smart plug that only works on 2.4 Ghz.  I know I have 2.4 Ghz enabled. All the posts say to go to the Orbi web interface and navigate to the Advanced Tab, Advanced Settings, Wireless Setting, then Uncheck the box "Broadcast SSID on 5G Channel. The problem is I follow these steps but do not see anything related to the Broadcast SSID on 5G Channel.  Am I missing something?  Thanks.

 

 

 

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amweiss
Tutor

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Update...I was able to connect the plugs to 2.4Ghz system without making any changes.  Maybe the RB850 is already set for this.  The 2.4Ghz option was given to me during the connection process.

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FURRYe38
Guru

Re: Orbi RBR850 2.4 Ghz Not Showing Up

What FW is loaded on the system? 

You should have this if your have v7 FW loaded:

https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my...

Message 2 of 7
amweiss
Tutor

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Sorry, not sure what FW means, but that articles doesn't refer to the RBS850, and I can't find those setttings for IOT...maybe I'm just missing something obvious.

Message 3 of 7
FURRYe38
Guru

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Firmware...

Sounds like you may not have v7 FW loaded. 

Message 4 of 7
amweiss
Tutor

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Update...I was able to connect the plugs to 2.4Ghz system without making any changes.  Maybe the RB850 is already set for this.  The 2.4Ghz option was given to me during the connection process.

Message 5 of 7
CrimpOn
Guru

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Please "Accept as solution" so that people will see this issue is no longer open.

Message 6 of 7
FURRYe38
Guru

Re: Orbi RBR850 2.4 Ghz Not Showing Up

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡


@amweiss wrote:

Update...I was able to connect the plugs to 2.4Ghz system without making any changes.  Maybe the RB850 is already set for this.  The 2.4Ghz option was given to me during the connection process.


 

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