Forum Discussion

Tutor

Mar 01, 2022

Orbi RBR850 - Magenta light on and will not connect to internet.

Hi, My Orbi router will not connect to the internet. The magenta light remains on. Issue started after a reboot of the router. TS steps below: 1. Restarted router. 2. Reset router using button on...

JCCalifornit

Tutor

Mar 02, 2022

Thanks for the response. It is connected to a NBN network connection device for FTTC connection. All of the connection light are up on the NBN device. Router firmware is V4.6.3.16_2.0.51.

Thanks

plemans

Guru - Experienced User

Mar 02, 2022

What NBN device is it? (model)

You can try this version of the firmware. quite a few fixes in it.

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-v4-6-7-5-Released/td-p/2182138