NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Anubis12
May 21, 2020Star
Orbi RBR850 and RBS850 Frequently Disconnects/Disappears
I've been dealing with RBR850 randomly disconnecting from the internet and/or wireless network dissapears. Likewise, the RBS850 suddenly disappears from the network as well along with the devices ph...
FURRYe38
May 21, 2020Guru - Experienced User
LACP=LAG
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
One other has mentioned not being able to update to the latest version...Hmmm
Anubis12
May 21, 2020Star
LAG should be off correct?
When either RBR and RBS disconnect, there are no lights to signify a connection problem. Both ring LEDs are off as if functioning normally.
Do you think the firmware update is a staged rollout?
- Anubis12May 21, 2020Star
Stand corrected on the wireless channels.
- 2.4 was set to auto....changed to channel 06
- 5.0 was set to 48.....should i change that or OK as is?
- FURRYe38May 21, 2020Guru - Experienced User
Yes LAG should be disabled. There are known issues on the CM1200 when LAG is enabled.
Possible staged roll out or not available to all users yet.
You can change the 5Ghz to something else and see if this changes anything...
ALL front LEDs when OFF mean normal operation. IF the RBR or RBS loose a connection, PINK will appear.
What devices do you have connected to the system.
- Anubis12May 21, 2020Star
Forgot to answer your question from earlier. At any given time, I can see about 5-6 other networks around me.
Coincidentally, RBS850 just disappear as I am typing this. No lights whatsoever on the satellite. I find this strange.
Hard wired connected to RBR: Main PC, 2 NAS, multiple FireTVs, Nvidia Shield, Laptop and other audio/video equipment.
Hard wired to RBS: Ring alarm hub, Philips Hue hub
Ring alarm tells me when the network connection is interrupted. That’s how I know when RBS goes down.
- FURRYe38May 21, 2020Guru - Experienced User
I would open a support ticket and contact NG support. Possible faulty RBS that needs replaced. Or take the system back and get another.
I would ask NG support if they can get you the v15 version of FW to try out to see if this helps any.