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Forum Discussion
Orbi RBR850 and RBS850 Frequently Disconnects/Disappears
I've been dealing with RBR850 randomly disconnecting from the internet and/or wireless network dissapears. Likewise, the RBS850 suddenly disappears from the network as well along with the devices ph...
So I tried these things without any success:
- Exchanged my unit for another RBK852. Same disconnects occurring. That eliminates a hardware issue.
- Updated to the latest firmware on both RBR and RBS to V3.2.15.25_1.3.15
- Set CTS/RTS for both 2.4 and 5.0 to 2347
- Set 2.4 Channel to 6
- Set 5.0 Channel to 36
- 2.4/5.0 Coexistence set to OFF
- RBS850 is about 40 feet away from RBR850 and on separate floors
Even after all of that, the wireless RBS850 STILL randomly disconnects from the network and needs power cycle to regain function. When disconnected, the RBS show now lights (same as old unit). This must be an inherent hardware problem with all these units which cannot be fixed via firmware.
Anyone still having random disconnects of the satellite even after latest firmware?
I really wish this system was more reliable/stable. When it works, it's awesome, but these disconnects are unacceptable for high end $700 system. I would NOT recommend this system to anyone :-(
I am having this issue all of a sudden and cannot get any support. It worked great up until recently, but now, I have to reset it at least once a day.