I am having a reboot problem with Orbi AX600. I see where others have this issue, but I do not see that a solution has been found.
I am using the Orbi AX6000 Tri-Band Mesh WiFi System (1 RBR850 and 2 RBS850).
Since I purchased the system, it has been rebooting itself at random intervals every couple of days or so. Sometimes a few times a day. After about two weeks, it was getting so bad that I did a complete factory reset and went through the setup process again. Everything was fine for about three weeks, and then it started randomly rebooting again. Last night it rebooted, was on for about 10 minutes, and then rebooted again.
Tech support has been less than helpful and goes through the usual suggestions, firmware check, reboot, wait, and see.
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Try disabling the following and see: Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
I've been having this same issue. Been on the phone with Netgear multiple times. This last time they had me change the Routers settings to use Google's DNS...not sure why that would cause a reboot.
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
I've been having this same issue. Been on the phone with Netgear multiple times. This last time they had me change the Routers settings to use Google's DNS...not sure why that would cause a reboot.
