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Forum Discussion

zignice's avatar
zignice
Aspirant
Oct 22, 2020

Orbi RBR850 rebooting Randomly

I am having a reboot problem with Orbi AX600. I see where others have this issue, but I do not see that a solution has been found.   I am using the Orbi AX6000 Tri-Band Mesh WiFi System (1 ...
zignice's avatar
zignice
Aspirant
Oct 23, 2020

No, haven't done that.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 23, 2020

Something to try next...

  • gobblegobble's avatar
    gobblegobble
    Aspirant
    Jan 22, 2021

    I've been having this same issue. Been on the phone with Netgear multiple times. This last time they had me change the Routers settings to use Google's DNS...not sure why that would cause a reboot.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 22, 2021

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

    Any Wifi Neighbors near by? If so, how many?

    gobblegobble wrote:

    I've been having this same issue. Been on the phone with Netgear multiple times. This last time they had me change the Routers settings to use Google's DNS...not sure why that would cause a reboot.