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Forum Discussion
grunr
Oct 08, 2023Aspirant
Orbi ax4200 Satellite wont sync
I just purchased the Orbi ax4200 tri band mesh wifi 6 (3 pack - one router and 2 sat's). The first satellite is synced up with router just fine. The second satellite is impossible !! I have tried...
- Oct 13, 2023
yes. thanks for follow up. I replaced the sat unit with a new one and it connected to the network in less than 2 minutes. al good now
FURRYe38
Oct 09, 2023Guru - Experienced User
Yes try a connection in back.
WEB page won't display for that IP address?
grunr
Oct 09, 2023Aspirant
nope. even when plugged directly into my imac. I dont get it
- FURRYe38Oct 09, 2023Guru - Experienced User
Try this,
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite📡. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file.
I would turn OFF the RBR and RBS while you try this...
if that fails, the RBS maybe in a bad state. Last resort is to do a 30-30-30 reset on the RBS.
I would also use the GENERATE new backhaul password on the RBR here as well.
Then try a normal sync using the back Sync button on the RBS and add satellite on the RBRs web page.
- FURRYe38Oct 13, 2023Guru - Experienced User
- grunrOct 13, 2023Aspirant
yes. thanks for follow up. I replaced the sat unit with a new one and it connected to the network in less than 2 minutes. al good now
- FURRYe38Oct 13, 2023Guru - Experienced User
Guess the other RBS was bad. Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡