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Forum Discussion
Orbi not working RBR850
Hello. Our modem is working (according to Comcast) but can’t get wifi to work. The Orbi has the purple color. I’ve attempted power cycling 5 times (per this https://kb.netgear.com/19755/How-do-I-po...
Ok, sounds like there is a problem at the RBR.
I would contact NG support and let them know that your laptop is working with the modem however when you connect the RBR, its not getting a connection to the modem, even with ALL troubleshooting you've done here. You can reference this thread as well for there review.
Thank so much for the support!