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Forum Discussion
phreekeguy
Mar 08, 2020Aspirant
Poor WiFi download Speed RBR852
Ok so hopefully you guys and gals can help me. Just bought the Orbi RBR852 WiFi6 latest Firmware, I have 500 down and 500 up fios thru Frontier. My Speed going into the Orbi Is great 512/560 wired co...
FURRYe38
Mar 09, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
WMM needs to be enabled always. Under Advanced Tab/Advanced Settings/Wireless Settings
Disable IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Use WiFi Sweet Spots on your phone to see what the connection rate is between the phone and RBR. Leave the RBS off for now.
phreekeguy wrote:Ok did that. No speed test. No difference. Also turned off WMM for 2.4 and 5 Ghz off and no difference. Turned off all other wifi devices except my laptop and desktop and no difference. Im stumped.
phreekeguy
Mar 09, 2020Aspirant
Thanks for the reply. Firmware 3.2.10.11_1.2.12. Modem FIOS-G1100. Home Size 2100 SQ FT. Distance is 28 ft.. 2.4 Is on Channel 11 now. Not sure on Neighbors i know of one guy next door. WMM is on. IPv6 is disabled. All i can do with the 40 MHz is disable the 20/40Mhz Coexistence. Dont see a way to Change it to 40MHz. So that Firmare is new and i did not choose to update to it but now all i get is random disconnects and i dont see the Firmware on their wbsite. Thats Kind of odd. No changes in download speed. The RBR 852 Should be more that enough for my house size. Dont think that is the problem.
- phreekeguyMar 09, 2020Aspirant
This new firmware is really bad. Not happy. Can i go back to the one before this?
- FURRYe38Mar 09, 2020Guru - Experienced User
Is the FIOS-G1100 in router or bridged mode? This has a built in router and wifi already. Just making sure here.
28 feet maybe a bit too close to each other. Any chance you can move the RBS out a bit more?
Try wireless and wired speed test with just the RBR alone first. Turn OFF the RBS. Ensure your getting good operation at the RBR first.
Please facotory reset the RBR and RSB and setup from scratch.
Uncheck the box for Set 20/40Mhz Coexistence to set 40Mhz only. Save settings and reboot the router and satellite(s).
phreekeguy wrote:Thanks for the reply. Firmware 3.2.10.11_1.2.12. Modem FIOS-G1100. Home Size 2100 SQ FT. Distance is 28 ft.. 2.4 Is on Channel 11 now. Not sure on Neighbors i know of one guy next door. WMM is on. IPv6 is disabled. All i can do with the 40 MHz is disable the 20/40Mhz Coexistence. Dont see a way to Change it to 40MHz. So that Firmare is new and i did not choose to update to it but now all i get is random disconnects and i dont see the Firmware on their wbsite. Thats Kind of odd. No changes in download speed. The RBR 852 Should be more that enough for my house size. Dont think that is the problem.
- FURRYe38Mar 09, 2020Guru - Experienced User
And yes, if any of the suggestions fail for you, you can go back to released FW...
- phreekeguyMar 09, 2020Aspirant
Ok not sure on my modem. I have the wifi turned off on modem. Wired speed are great 518/557. Thats going into and out of the Orbi. Satellite is unplugged. Speed is 243/562 and thats with the old firmware 3.2.9.2_1.2.4 right next to the router on my Galaxy s10. 20/40Mhz Coexistence is still off. Ill have to check into how to set to briged mode on modem.
- phreekeguyMar 09, 2020Aspirant
Why is it still trying to force that firmware on me. Says i have an update. Dont want to do it though.