NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
phreekeguy
Mar 08, 2020Aspirant
Poor WiFi download Speed RBR852
Ok so hopefully you guys and gals can help me. Just bought the Orbi RBR852 WiFi6 latest Firmware, I have 500 down and 500 up fios thru Frontier. My Speed going into the Orbi Is great 512/560 wired co...
phreekeguy
Mar 09, 2020Aspirant
Thanks for the reply. Firmware 3.2.10.11_1.2.12. Modem FIOS-G1100. Home Size 2100 SQ FT. Distance is 28 ft.. 2.4 Is on Channel 11 now. Not sure on Neighbors i know of one guy next door. WMM is on. IPv6 is disabled. All i can do with the 40 MHz is disable the 20/40Mhz Coexistence. Dont see a way to Change it to 40MHz. So that Firmare is new and i did not choose to update to it but now all i get is random disconnects and i dont see the Firmware on their wbsite. Thats Kind of odd. No changes in download speed. The RBR 852 Should be more that enough for my house size. Dont think that is the problem.
FURRYe38
Mar 09, 2020Guru - Experienced User
Is the FIOS-G1100 in router or bridged mode? This has a built in router and wifi already. Just making sure here.
28 feet maybe a bit too close to each other. Any chance you can move the RBS out a bit more?
Try wireless and wired speed test with just the RBR alone first. Turn OFF the RBS. Ensure your getting good operation at the RBR first.
Please facotory reset the RBR and RSB and setup from scratch.
Uncheck the box for Set 20/40Mhz Coexistence to set 40Mhz only. Save settings and reboot the router and satellite(s).
phreekeguy wrote:Thanks for the reply. Firmware 3.2.10.11_1.2.12. Modem FIOS-G1100. Home Size 2100 SQ FT. Distance is 28 ft.. 2.4 Is on Channel 11 now. Not sure on Neighbors i know of one guy next door. WMM is on. IPv6 is disabled. All i can do with the 40 MHz is disable the 20/40Mhz Coexistence. Dont see a way to Change it to 40MHz. So that Firmare is new and i did not choose to update to it but now all i get is random disconnects and i dont see the Firmware on their wbsite. Thats Kind of odd. No changes in download speed. The RBR 852 Should be more that enough for my house size. Dont think that is the problem.
- FURRYe38Mar 09, 2020Guru - Experienced User
And yes, if any of the suggestions fail for you, you can go back to released FW...
- phreekeguyMar 09, 2020Aspirant
Ok not sure on my modem. I have the wifi turned off on modem. Wired speed are great 518/557. Thats going into and out of the Orbi. Satellite is unplugged. Speed is 243/562 and thats with the old firmware 3.2.9.2_1.2.4 right next to the router on my Galaxy s10. 20/40Mhz Coexistence is still off. Ill have to check into how to set to briged mode on modem.
- phreekeguyMar 09, 2020Aspirant
Why is it still trying to force that firmware on me. Says i have an update. Dont want to do it though.
- FURRYe38Mar 09, 2020Guru - Experienced User
You don't have too do the update. Just letting you know one is available. Just leave it if you don't want too.
Check the configuration of the FIOS. Possible router is still working which can cause some problems. Single NAT is preferred or use the FIOS DMZ.
Downgrade FW if needed.
- phreekeguyMar 09, 2020Aspirant
Yes it says connection mode for FIOS Modem is bridge.
- FURRYe38Mar 09, 2020Guru - Experienced User
Ok, thanks for letting us know, just making sure.
Try a reset and setup from scratch. I would power OFF the FIOS modem for 30 seconds then back on as well when you reset the RBR.
Can always go back to what was working. Just know that you don't have to apply what the RBR finds for FW updates.
- phreekeguyMar 09, 2020Aspirant
Ok will do thanks again. Just was wondering why its trying to update to new firmware if its not and release version, not on their website?
- FURRYe38Mar 09, 2020Guru - Experienced User
Well, we've asked NG to post soem beta FW in the beta forum for Orbi AX. It was made available via the update servers. Possible NG is making it availalble to the public by accident. Not sure. They usually don't make anything available until it goes to release officially.
- phreekeguyMar 09, 2020Aspirant
Ahhh ok, well thanks again for all the help. Have a good day.
- FURRYe38Mar 09, 2020Guru - Experienced User
Enjoy. :smileywink: