Orbi WiFi 7 RBE973
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RBK353 not able to restore internet connection to lan after modem issues

Tph8
Aspirant

RBK353 not able to restore internet connection to lan after modem issues

I have RBK353 set with router and 2 satellites. In front of RBK353 there is zte mc801a in bridge mode. Some times for some reason mc801A lose internet connectivity.

Sometimes after internet connectivity restores RBK353 is not able to start sharing internet connection to LAN devices. From RBK353 admin panel can be seen that connectivity is ok and for example speed test through admin-menu is working.

I'm running latest fw, v4.4.1.29_3.10.80, in RBK353 set. Does others have same kind of issues?
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FURRYe38
Guru

Re: RBK353 not able to restore internet connection to lan after modem issues

Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release. 
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router

 

Might try the ISP modem in router mode and configure the Orbi RBR for AP mode:

https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.

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