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5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0 nvram set ver_check_https_svr1=http.fw.updates1.aaa.com nvram set ver_check_ftp_svr1=updates1.aaa.com nvram set ver_check_ftp_svr2=updates1.aaa.com nvram set ver_check_ftp_svr3=updates1.aaa.com nvram set lang_check_ftp_svr=updates1.aaa.com nvram set install_fw_upgrade_latest=0 nvram set ver_check_enable=0 nvram set ver_check_ftp_password=aaa@aaa nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com nvram set promotion_server=updates1.aaa.com nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites : a. Keyword Block set to "Always" b. Add the following key words: http.fw.updates1.netgear.com updates1.netgear.com c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Yes, those are commands sent down AFTER the Orbi AX is downgraded to v3(v22) FW from v4. That stops the Orbi from auto updating from what the initial user posted.
@Theobuck wrote: 5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0 nvram set ver_check_https_svr1=http.fw.updates1.aaa.com nvram set ver_check_ftp_svr1=updates1.aaa.com nvram set ver_check_ftp_svr2=updates1.aaa.com nvram set ver_check_ftp_svr3=updates1.aaa.com nvram set lang_check_ftp_svr=updates1.aaa.com nvram set install_fw_upgrade_latest=0 nvram set ver_check_enable=0 nvram set ver_check_ftp_password=aaa@aaa nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com nvram set promotion_server=updates1.aaa.com nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites : a. Keyword Block set to "Always" b. Add the following key words: http.fw.updates1.netgear.com updates1.netgear.com c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:
Same here be Interested as well because mine crashed like yours this morning I just talked three rebooots To get it back. Did pm the people as just outside of warranty. Hopefully beta does get sent out soon
If you call Netgear support, be ready to do troubleshooting you don’t want. I factory reset ( I explained it would not help, and it didn’t). Changed my DNS server (it didn’t help). Finally, I got to tier 2. They had me upload a ton of files, so now I wait. But still no beta version FW.
I have a strong suspicion that these issues are tied in to Armor.. Their push for cloud security and this fw limiting the ability to downgrade (or attempting to) is curious in timing. I got nowhere with support. I ended up having to go back to an old router just to have ethernet functionality. Best of luck.
Update: It has been more than 2 weeks. My Router and satellite stayed on V3 Firmware and running smoothly. For anyone who wants to try the workaround, you can refer to my previous post.
NG support called me last week to ask how my self-troubleshooting was going, I told them they should be ASHAMED of putting “Provide World’s leading stable Wireless solution” slogan on the product packaging box.
Back in July I upgraded my firmware to v4.6.3.7 and immediately lost the ability for my printer to connect via Wi-Fi. Multiple contacts with support got nowhere with a solution. I then had to leave town for a couple of months for business at which time my crappy 90 day support ended. By the time I got back 80 percent of my devices could no longer connect to Wi-Fi. Factory reset the router and started over. Things would work for a short time then again lose the ability to connect. I contacted support again and got them to make an exception and talk to me. They decided to send me a replacement unit but again with the same version of Firmware the same problem exists. Of course now I have no support and have a 5 month old brick on my hands. Not at all happy with Netgear for having horrible support policies and releasing very buggy firmware with no fix.
