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Solved
RBK753S - Xbox Causes Router to Reboot, Occasional Double NAT
Hello, I recently changed from the Orbi RBK53 to the Orbi RBK753S, and now I am having issues with my Xbox kicking all my devices off wifi and causing my whole system to reboot. I am have no issu...
FURRYe38 wrote:Do any of your consoles have automatic updates even when turned off? If so, possible the port is being reporting active when this happens.
Yes, both my Xbox are set to "Instant On" and my Switch is also, so I think they are holding the port open once it has been used. But it does look like UPnP is doing it's job and deleting the Port Mapping when another system requests it, it just doesn't delete it when the system Powers Down, so I'm just going to monitor it.
I do have good news as I was able to just play an hour and a half of Breakpoint with the guy that was crashing me, so I am going to mark this thread as solved.
For those looking for help in the future, here is what ended up being my solution:
Upgrading to the latest firmware (V3.2.16.6_1.4.4)
Changing NAT Filter from Secure to Open
This gave all my systems Open NAT and Full Cone NAT.
From what he was saying, he said he thinks the firmware is scheduled to be released either this week or next week. He wasn't sure about the NAT Filtering fix being in it, but if it was in that BETA Firmware, I'm hoping it is likely. I'll update this post again once that firmware drops to see if my issue is fixed.
I appreciate all the help!
If you get a chance to ask him, ask him to see if he can confirm that the NAT Filter fix is on the table. Don't want that to fall off lol. If he needs a bug number, give him IR-192 and 194.
I believe he was going to ask the team, but I will send a note on my Case to see if he can check.
:smileywink:
- So got about 35 minutes of Xbox Live in with no issues.
Firmware V3.2.16.6_1.4.4 seems to have potentially solved my issue.
I’m going to do more playing to be sure before Marking as Solved, but I’m cautiously optimistic. Good to hear. Ya I think NAT Filter problems has been fixed. I got a early beta version of it a bit ago to test out.
I've taken my Orbi AX off line. Going to see if I can get it updated thru the auto update feature so I can check this.
You play MW?
- Yeah I think so too, wish we had Release Notes to verify, but just being able to get two Open NATs at the same time makes me think it’s likely.
I had the update appear on my iOS App and the Router GUI, so I’m not sure how far they have rolled it out. I used the GUI to update since the App used to be dicey for me.
I have MW, but I don’t play it as often as other games. Typically I’m on Breakpoint, Borderlands 3, Division 2, or Diablo 3 (Switch Version). I might hop on to see how my NAT displays on MW. Well if this seems to fix your problems, please mark your post as solved so others will know.
:smileywink:
Just confirming a couple things before marking it as solved, particularly I want to test with the person and the game that was causing the router reboots. But so far it looks like I can get Open NAT on both Xbox and NAT Type A on my Switch all at the same time. I have a bit of wonkiness going on with my Router Logs and UPnP Port Mapping showing Port 3074 as Active when not in use, but I think it might be an interface time lag or bug.
FURRYe38 wrote:Well if this seems to fix your problems, please mark your post as solved so others will know.
:smileywink:
Do any of your consoles have automatic updates even when turned off? If so, possible the port is being reporting active when this happens.
FURRYe38 wrote:Do any of your consoles have automatic updates even when turned off? If so, possible the port is being reporting active when this happens.
Yes, both my Xbox are set to "Instant On" and my Switch is also, so I think they are holding the port open once it has been used. But it does look like UPnP is doing it's job and deleting the Port Mapping when another system requests it, it just doesn't delete it when the system Powers Down, so I'm just going to monitor it.
I do have good news as I was able to just play an hour and a half of Breakpoint with the guy that was crashing me, so I am going to mark this thread as solved.
For those looking for help in the future, here is what ended up being my solution:
Upgrading to the latest firmware (V3.2.16.6_1.4.4)
Changing NAT Filter from Secure to Open
This gave all my systems Open NAT and Full Cone NAT.Ok, then the port will be open of course since it's being accessed by those devices.
Glad it's working now. Glad NG finally got the NAT Filter bug fixed. I can't wait to get my 8 series updated too.
Enjoy. :smileywink:
Yeah, I'm not as familar with UPnP (typically I had it disabled and just went with a Moderate NAT), so I wasn't sure how it is supposed to look in the Port Mapping Table. But all three of my systems are showing Open NAT or Type A NAT, so as long as that is showing and working, I'll be happy.
I've never had any problems with uPnP. Alwasys have left it enabled. It's just a automatic program for doing port fowarding is all. If your adept in manual PFs then one can disable it. It's a lazy mans form of PF. :smileywink:
As long as it's working, I'm comfortable to leave it set and let it do its work. Port Forwarding with Multiple Consoles is a pain especially seeing that everything wants to use Port 3074. Can't wait for IPv6 to be rolled out widely enough to eliminate the need for NAT.
You'll be fine. Enjoy now.