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Forum Discussion
rayraysf
Oct 12, 2020Guide
RBK852 / AX6000 and Samsung Frame TV wifi issues
I have a brand new Samsung Frame TV and it can't consistently connect to my wifi set up. I tried following the steps outlined in this post: https://community.netgear.com/t5/Orbi/TV-s-wont-connect-t...
- Oct 22, 2020
After speaking with both Samsung and my ISP and after trying a whole hosts of solves, I came to same conclusion that you did. I also think the wifi receptor on the Samsung frame is poor. In my last experiment, I moved one of my router satellites right next to the Samsung Frame TV box and that worked much better. I then also tried wiring the TV box into my router satellite via ethernet cable and it worked even better (not surprisingly). Moving forward, I'm going to put my router satellite right next to the TV box and wire the TV in via ethernet. Not ideal as I think the frame should have a much better wifi receptor, but this is the solution that I'm going with.
Mikey94025
Oct 13, 2020Hero
rayraysf wrote:Have tried disabling AX mode and different channels for 2.4 and 5.0 but that didn't help
Have also tried disabling features as you suggested but still not connected
Just checking - Did you also set CTS/RTS Threshold to 2347 in orbilogin.com's Advanced Wireless Settings?
It's odd that you would have Samsung TV problems without many other Samsung TV problems also complaining here. What wireless security option are you using (e.g., WPA2-PSK/AES)? Does the Samsung TV see your SSID but is unable to connect? Or does it not see the SSID at all?
Chuck_M
Oct 13, 2020Mentor
You could be experiencing some form of intermitted Electromagnetic Interference (EMI).
Do you have any LED equipped products near that Samsung TV? Some LED products are not properly shielded and have been known to cause 802.11 interruptions.
- alohiaOct 22, 2020Aspirant
I have also experienced the same with Samsung Frame TV. The TV seems to have a horrible wifi receptor. All my other devices are able to successfully connect to all my wifi networks at the exact same spot whereas this TV is just unable to catch a good strength for the signal.
I believe the problem is with the wifi receptor on the Samsung Frame TV. If you are able to get any information from Samsung, then please let me know as well.
- rayraysfOct 22, 2020Guide
After speaking with both Samsung and my ISP and after trying a whole hosts of solves, I came to same conclusion that you did. I also think the wifi receptor on the Samsung frame is poor. In my last experiment, I moved one of my router satellites right next to the Samsung Frame TV box and that worked much better. I then also tried wiring the TV box into my router satellite via ethernet cable and it worked even better (not surprisingly). Moving forward, I'm going to put my router satellite right next to the TV box and wire the TV in via ethernet. Not ideal as I think the frame should have a much better wifi receptor, but this is the solution that I'm going with.
- FURRYe38Oct 22, 2020Guru - Experienced User
Thanks for letting us know. Glad it's working better.
Enjoy. :smileywink: