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Forum Discussion
RBK852 packet loss on Zoom / FaceTime / internet dropping
My RBK852 system is experiencing random packet loss (over 80%) when on Zoom or FaceTime on my iMac (latest model) or iPhone 12 Pro - both runing latest operating systems), and it also randomly drops ...
I still think your underlying problem is bufferbloat. Many times people have such problems and think they need to get a faster service, but in reality, it's bufferbloat. This shows up most readily with gaming and activities such as facetime and zoom.
https://evenroute.zendesk.com/hc/en-us/articles/360045162413-Optimizing-for-Zoom-conferencing
This is one the main reasons I switched my Orbi to AP mode with my Asus as router. The Orbi (for wifi) does exceedingly well for my purpose, but the Asus blows the Orbi away in terms of controls - including QOS. As fast as the Orbi is overall, I still experienced stuttering with Cisco Jabber. After switching to the Asus for routing and adjusting QOS as stated earlier, I no longer have the issue.
You can check your bufferbloat on sites such as
https://www.waveform.com/tools/bufferbloat
or
https://www.dslreports.com/speedtest
Don't depend on sites such as speedtest.net or fast.com as those are just simple speed tests and do not truly test for bufferbloat.
tak1313 wrote:I still think your underlying problem is bufferbloat. Many times people have such problems and think they need to get a faster service, but in reality, it's bufferbloat. This shows up most readily with gaming and activities such as facetime and zoom.
https://evenroute.zendesk.com/hc/en-us/articles/360045162413-Optimizing-for-Zoom-conferencing
This is one the main reasons I switched my Orbi to AP mode with my Asus as router. The Orbi (for wifi) does exceedingly well for my purpose, but the Asus blows the Orbi away in terms of controls - including QOS. As fast as the Orbi is overall, I still experienced stuttering with Cisco Jabber. After switching to the Asus for routing and adjusting QOS as stated earlier, I no longer have the issue.
You can check your bufferbloat on sites such as
https://www.waveform.com/tools/bufferbloat
or
https://www.dslreports.com/speedtest
Don't depend on sites such as speedtest.net or fast.com as those are just simple speed tests and do not truly test for bufferbloat.
You are right. I just tried the waveform.com test and I got a F. And it is exactly latency that I feel is happening during all activities, whether streaming or video calls. Mind you, I did the test with the RBS unplugged from power and I am connected via WiFi from my iMac to the RBR which is 30 ft away, but I expect the exact same results with the RBS which I will try and report back now.
Results: https://www.waveform.com/tools/bufferbloat?test-id=a3653a63-cb88-439f-bc3e-d13be25273e4