RBK852

[Shaggylady_40]

Hello I cannot connect any of my devices that are 2.4GHZ. I tried the troubleshooting to uncheck the 5G box. Not working I just keep getting reputed to change my password. I have two networks now ATT for the 2.4GHZ and Orbi for 5GHZ. How can I change the setup to allow both bands?

[LadySapphy]

Have you tried turning off AX mode?

[Shaggylady_40]

How do I do that?

[FURRYe38]

Remove the check mark and select Apply.

[LadySapphy]

Log into the interface via the web, go to advanced then go to setup then go to wireless setup.  In there you will see AX mode on and off.

[Shaggylady_40]

I want both 2.4 and 5. If I uncheck 2.4 will that allow the 2.4 devices ti be added to the network?

[LadySapphy]

It might, that is what this will test.   AX is new tech to make wireless faster.  the problem may be that your devices on 2.4 cannot handle the extra stuff that AX does.