Orbi WiFi 7 RBE973
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Re: RBK963 6.3.1.21

x19
Guide
Guide

RBK963 6.3.1.21

Any update in relation to this FW? if it was installed, do we need to downgrade? 

WHy was it pulled?

Message 1 of 27

Accepted Solutions
FURRYe38
Guru

Re: RBK963 6.3.1.21

Ok. Glad ethernet worked. It should have. Unless the FW is way off or the RBS are in some bad condition. 

Will keep asking about bringing the RBS self web page services back. It was available on the 8 series early on but someone decided to take it away. Would have been nice to have it here. 

 

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

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Message 25 of 27

All Replies
Mikey94025
Hero

Re: RBK963 6.3.1.21

I upgraded my AXE Orbi system to 6.3.1.21 very soon after it came out, but then had issues and rolled back.  It was pulled from https://www.netgear.com/support/download/?model=RBKE963 soon after.  I would recommend running the latest FW release on the downloads page or anything that is offered as auto-update.  I don't believe 6.3.1.21 falls into either of these categories right now.

 

Message 2 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

What issues were you having? I didn't notice any difference between this and the previous version.

 

I would have thought that netgear would make an official communication on the matter

 

Message 3 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

I was told that it was pulled due to failing testing and should have not been posted in the first place. So only use what is seen on NG download page or here in the forums. 

 

If your having problems please post about them and give details and we'll try and help you out. 

Message 4 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Dont seem to have any issues, just wondering if I still have to downgrade

Message 5 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

There working on something else. 

Message 6 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

sorry what do you mean

Message 7 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

Other FW.

Message 8 of 27
RafS
Apprentice

Re: RBK963 6.3.1.21

I left 6.3.1.21 on my RBK963 and my firmware had recently been updated to 6.3.5.8 but I don't know when this update happened.  I haven't really been home to observe if anything had broken but my cameras are working which is my main concern right now. 

Message 9 of 27
TC_in_Montana
Virtuoso

Re: RBK963 6.3.1.21


@RafS wrote:

I left 6.3.1.21 on my RBK963 and my firmware had recently been updated to 6.3.5.8 but I don't know when this update happened.  I haven't really been home to observe if anything had broken but my cameras are working which is my main concern right now. 


I have a question into NG Support about this.    Nothing in the download pages for this version, no release notes.   Hoping to have an answer shortly.

 

 

Message 10 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Since I rebooted the router I can not get the satellites to connect.  How do I download the firmware to .85? Do I have to connect the laptop to each satellite?

Message 11 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

I would downgrade the RBR back to v.85 as I presume the RBS are still at v.85? 

Message 12 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

No they are all at 631. It was working fine for a week until I rebooted the main router. Now satellites can't connect 

Message 13 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

If you connect the RBS to the back of the RBR using a ethernet cable do they appear on the RBRs web page then?

Message 14 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Didnt try that as they are in different rooms and they are fixed with screw on the shelf. It would be easier to connect a laptop and downgrade. Will this work?

Message 15 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

I would bring one of the RBS to the same room as the RBR and connect it via ethernet. Give it 3-4 minutes...

 

Unfortunately the RBS dont' have a self service web page. 

Message 16 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Think I upgraded the firmware on the RBS by going into their console using the IP address showing on Orbi App. There was a limited console available 

Message 17 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

Telnet? 

Message 18 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Message 19 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

See if you can get in. I would presume if the RBS isn't synced that the RBS web page won't be accessible via IP address...

Message 20 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

Didnt work either with the cable, the satellites were still showing up as disconnected and no IP.    Went into the Orbi APP and was showing 0 satellites,  but  when clicking on network map their were showing in red and disconnected.  However their IP was in the details and I was able to access the IP and downgrade satellite first and then main router 

Message 21 of 27
CrimpOn
Guru

Re: RBK963 6.3.1.21


@x19 wrote:

However their IP was in the details and I was able to access the IP and downgrade satellite first and then main router 


You connected a cable directly to the satellite and entered the satellite IP address into the web browser?

or

You were somewhere else on the network and entered the satellite IP into the web browser?

Message 22 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

So you go the system downgraded to v.85? 


@x19 wrote:

Didnt work either with the cable, the satellites were still showing up as disconnected and no IP.    Went into the Orbi APP and was showing 0 satellites,  but  when clicking on network map their were showing in red and disconnected.  However their IP was in the details and I was able to access the IP and downgrade satellite first and then main router 


 

Message 23 of 27
x19
Guide
Guide

Re: RBK963 6.3.1.21

No I connected the router to the satellite via cable and then connected to the satellite IP  as in the network map it was still showing as disconnected. 

 

Yes downgraded all to .85 

Message 24 of 27
FURRYe38
Guru

Re: RBK963 6.3.1.21

Ok. Glad ethernet worked. It should have. Unless the FW is way off or the RBS are in some bad condition. 

Will keep asking about bringing the RBS self web page services back. It was available on the 8 series early on but someone decided to take it away. Would have been nice to have it here. 

 

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

Message 25 of 27
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