I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.
Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app Good Luck.
I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.
Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated
I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.
Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated
Thanks for asking. The answer is yes and no. I had a technician come and look at the camera system and he was able to connect it to the wifi. The sonos network magically reappeared in the list of devices, then disappeared again after a few days. I am now using a wired ethernet connection between sonos and orbi and that at least seems to work.
Everything is totally unreliable at the moment with RBK850 after the forced FW update (not tested by NG and fully of critical issues. Writing this comment I get constantly kicked off the Wifi. Data in the IOS app is not thrustworty either, and directly false. My wireless iphone and iPad shows as cabled. You cannot thrust was FW version you in reality are on and so forth. So no wonder that you are experincing these connectivity problems. No responses at all official from Netgear - of course. Incompetent product management. Probaly Agile development - where they forget QA. Look around in the community - it is a mess
Please make a new post and include all of your information and will see if we can help you get yours running better. This thread is mostly solved and is regarding also a SONOS system as well.
So lets post a new topic for you and will go from there.
Everything is totally unreliable at the moment with RBK850 after the forced FW update (not tested by NG and fully of critical issues. Writing this comment I get constantly kicked off the Wifi. Data in the IOS app is not thrustworty either, and directly false. My wireless iphone and iPad shows as cabled. You cannot thrust was FW version you in reality are on and so forth. So no wonder that you are experincing these connectivity problems. No responses at all official from Netgear - of course. Incompetent product management. Probaly Agile development - where they forget QA. Look around in the community - it is a mess
