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xprofwayne's avatar
xprofwayne
Follower
Jul 17, 2024

RBR 850 no power

Rbr850 from my mesh system seems to be completely dead. Bought the product just over 2.5 years ago. Tried resetting no signs of life.
Tried using the power adapter from the satellite no signs of life.
Made dude the adapter of the router was not faulty and it worked with the satellite.
I understand the Netgear only offers you 2 years hardware warranty, but there is no option to buy the router unit by itself when I have a perfectly working satellite.
The solution I've been given by the sales team is you'll have to buy a new mesh system. Or look at 3rd party veneers to see if I can grab a second hand rbr850

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    xprofwayne wrote:
    The solution I've been given by the sales team is you'll have to buy a new mesh system. Or look at 3rd party vendors to see if I can grab a second hand rbr850

    If the RBR850 is in fact dead, then this advice is correct. Amazon sells them for $190 (renewed) and eBay has them at various prices. (eBay is a bit complicated because some items are being "Bid On" which means there actually isn't a firm price).

     

    A new WiFi6 (or WiFi6E) mesh system can be purchased at Costco, Sams Club, BestBuy, etc. at prices from $150 to .....(a lot of money).

     

    People who participate in this Netgear community forum have experience with Netgear products (years for  some of us!).  We see posts from time-to-time from users who have chosen to install Asus, eero, TP-Link, and other brands.  I have no idea how well any of those products work or how those companies support customers.