NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR350 not a real mesh?
I have a RBK353, 1 root and 2 satellite. my previous mesh the satellites could also connect to each other and in this one the satellites can only connect to the root. this seems like a poor design fo...
Hello rk_gearorbi ,
Welcome to the NETGEAR Community!
I understand that your satellite does not connect to your Orbi router. This issue can be caused by having a different firmware installed on your router. The current firmware for your RBS350 is version 7.2.6.31.
Please update your satellite to this firmware to resolve this issue!
Navigate to the link below for the download file for your RBS350:
https://kb.netgear.com/000066438/RBK653-Firmware-Version-7-2-6-31
Navigate to the link below for step-by-step instructions on how to manually update the firmware on your RBS350:
Best,
Kevin
Community Team
May be try a factory reset on the RBR and RBS. Try this PDF process:
Bring the RBS to same room as the RBR while you walk thru this.
I cannot see the RBS connected to the network at all as it is not getting a backhaul connection from the RBS even though it is sitting right next to the RBR.