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RBR750 Cannot reach company websites
Currently have Fiber -> ONT -> RBR750 with two satellites (RBS350). New house, new internet 🙂 Firmware on all devices is 4.6.11.1 I'm getting timeout errors when trying to connect to any wo...
My ISP called and allowed me to plug into the ONT directly and I was able to confirm all sites I need access to were available. Following the direction of Orbi phone support, I copied all ip information and statically set the Orbi router using my PC's mac address.
This fully restored all of my access.
I'm thankful for all of your replies and assistance!
dudeSweet wrote:
it's an uphill battle.
Absolutely. Networking issues are frustrating. In general, Netgear support's suggestions are reasonable.
- It is useful to learn if the fiber system assigns the same public IP address to the Orbi system as it does when the computer (probably a laptop) is connected directly to the ONT.
- There are indeed weird situations where an Internet Service Provider (ISP) DNS servers do not resolve URL's correctly. I personally set the Orbi DNS servers to CloudFlare (1.1.1.1) and Google (8.8.8.8).
- Both Netgear and I are assuming that the laptop has an Ethernet port (or you have an Ethernet to USB device?)
"Timed Out" does not seem to match the log entries. Is is possible to increase the logging level (perhaps to "debug"?) in Cisco AnyConnect? Is this web site any help?
Everything is working except the Cisco AnyConnect and Netflix?
Everything (that I've tried, at least) works except Netflix, VPN connection (via anyConnect), and any work sites (Sharepoint, Service Now, etc) that I try to visit. I am using a laptop with a physical ethernet port - no dongle.
I've been unable to connect my laptop directly to the incoming line due to my ISP locking connectivity to one mac address (currently the Orbi router). I've requested they call me, then unlock it... but the small electrical/data co-op that serves this area isn't very responsive.
I've ran the VPN dart tool but the output is pretty significant. Summary.txt didn't appear to have any glaring issues. I've also ran the /debug.htm while sending requests to service now and netflix, but don't know where to look to find the errors. I have noticed that the region in Orbi is set to Canada, but cannot be changed. Other forum posts/reddit suggest the ability to unlock via telnet are now disabled and I can confirm there's no telnet checkbox in advanced/advanced/wireless. both ssh admin@192.168.1.1 and telnet 192.168.1.1 fail.
Really appreciate you time 🙂
Considering getting a router from the ISP and putting orbi into AP mode only at this point.