RBR750 Email Logs

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hunt68 wrote:

Do you have any comment on the Outlook issue I am having sending email at certain times of the day?  I now think the problem may be related to sleep mode on my Windows 10 laptop when Outllook is open.  I don't think Outlook really goes to sleep in sleep mode and that something is going haywire with email authentication in sleep mode that is causing a block to be put up for security reasons.  Where this block is occurring is a mystery to me, but it seems to clear itself after so many hours.  Do you know of anything in the Orbi router that might cause such a block?  I am not running Netgear Armour on my RBR750.  I can turn my Windows Defender firewall OFF and I still experience the problem (i.e., I don't think the problem is on my PC); plus, my wife's computer and our two phones all lose the ability to send email at the same time.  I'm thinking either the block is occuring with my ISP but most likely with Comcast.  

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Is there an error message that appears when email does not send?  I notice the Xfinity recommended settings for Comcast seem to mirror yours.  Can you change the "Server Timeout" from short to long?

https://www.xfinity.com/support/articles/update-pop3-110-995 

It would be helpful to eliminate laptop sleep mode as a factor. Is it convenient to change the setting to "Never Sleep".

https://www.hellotech.com/guide/for/how-to-keep-laptop-on-when-closed