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Forum Discussion
hunt68
Dec 20, 2021Aspirant
RBR750 Email Logs
I have an ORBI RBR750, firmware V4.6.5.14 (latest). I have Security setup to send me logs via email every hour. I've been having MS Outlook email issues on my home environment (two laptops, two pho...
FURRYe38
Jan 07, 2022Guru - Experienced User
Interesting that using custome DNS seems to caus the problem while using ISP DNS doesn't. Not sure if this is a Custom DNS issue or handling of the email configuration thru custom DNS which doesn't seem to be a problem if using ISP DNS.
Might try using Google DNS or Quad 9 DNS and see if the problem returns.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Also new FW is out if your so inclined to try it:
hunt68
Jan 07, 2022Aspirant
I think you misunderstood my previous response. I am now not experiencing errors with either custom (Cloudflares') or the ISP's original default DNS IP settings - they both work! So, it does not appear that it was the DNS settings; instead, the problem appears to have self-corrected either through changes (I'm guessing) made by Comcast or my ISP. I suppose it was just a coincidence that when I switched to Cloudflare's custom DNS settings and things started working that this occurred at the same time some other fix was implemented by my ISP or Comcast, but at the end of the day I really don't know.
- FURRYe38Jan 07, 2022Guru - Experienced User
Ah ok. My bad...
So ya, possible change that the ISP did.
Well I guess for now it's working and hopefully continue.