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Forum Discussion
RBR750 Satellite connected to router but won't connect to devices
Hi all, I have the RBR750 which is on firmware v4.6.8.2 and also have a satellite. I've been having spotty connection in parts of my house so was hunting around to figure out why. It looks like...
JGlotz wrote:
- I honestly don't know what firmware the satellite is on, that shows blank on the app and don't know how to tell or change the channels.
On my Orbi 'app', the firmware version is displayed when I select the Network Map by tapping the picture at the top, then select the router itself on the Map, then select 'Details'.
FURRYe38 is correct. The Orbi app is not capable of selecting channels (or much else).
Ok thank you again for the feedback (clearly i am not a tech person but trying!)
- I've made it into the web page for the router and changed channels but not sure that has done anything - everything still connected to the router
- I've also moved the satellite more than 30 feet away and rebooted the system - again everything still pulling from the router.
- I tried entering the IP address for the satellite into an internet window but it won't let me access that satellite like i can the main router to check channels and if it is properly updated.
Any other advice would be hugely helpful!
What happens if you bring the RBS to the same room as the RBR and connect it to the back of the RBR and use the IP address seen on the RBR for the RBS to log in to the RBS web page?
Need to check and verify the FW version on the RBS. Should be the same.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
