Support played with everything and claimed speed would improve over next 24 hrs…really!? 980mbps at router and satellites crawl at 58 mbps download. Upload almost impossible. Both hardwired and wireless show no difference. Work is impossible and tvs just spin. All worked fine until this year. Device type/ distance/connection type all reviewed with hours of support. I will note that when changing some of channels at one point satellite showed 400mbps when loading new channel but then settled in at 58 mbps. Did they stop making this series because it is flawed? My 25 yr old nighthawk router still out performs this satellite system
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed? What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see: Armor, Smart Parental Controls or Circle, Traffic Meter.
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 64. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Enable SIP ALG under Advanced tab/Wan Setup
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
