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Forum Discussion
RBR750 admin page won't load -- responds to ping but not HTTP GET
I have a brand new RBR750 (orbi AX4200) and can't load the admin page (192.168.1.1/orbilogin.com) to setup the router even over a wired connection after a factory reset. The router responds to pings ...
Thanks for humoring me. I agree with your conclusion. The Orbi router is at 192.168.1.1.
I can think of no explanation for why two RBR750 routers should both behave this way. There are a lot of complaints about the 750 product, but this situation is totally new. Before it goes back, I can think of one more experiment: Unless the ISP requires a user name and password to get access, Orbi routers are like typical ISP products. They will function without any setup at all.
i.e. They broadcast the WiFi SSID listed on the product label (bottom) and accept the password on the label. WiFi devices and wired devices get internet access and "off we go."
Do devices connected to this Orbi have internet?
Interestingly, when the orbi is connected to the internet (over WAN port), devices attached to the LAN ports (or orbi WiFi) can ping out to public IP addresses, but nothing else works. Web pages won't load. Curl commands fail. Maybe it's dropping or not handling a certain type of traffic correctly, like TCP? In any case, the router still isn't usable.