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Forum Discussion
RBR750 admin page won't load -- responds to ping but not HTTP GET
I have a brand new RBR750 (orbi AX4200) and can't load the admin page (192.168.1.1/orbilogin.com) to setup the router even over a wired connection after a factory reset. The router responds to pings ...
And you reset the RBR by pressing the reset button for 15 seconds then release and with the RBR not connected to the ISP modem?
Yes, I've reset it by holding down reset for 10-15 seconds and confirming the light starts flashing without a connection to the ISP router.
How long are you waiting after the reset before attempting to connect to 192.168.1.1? I presume if your waiting for 1 minute or longer and you can't get to the RBRs web page at all, i'd make contact with NG support and see what your options are. Ask about RMA options.