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Forum Discussion
RBR750 admin page won't load -- responds to ping but not HTTP GET
I have a brand new RBR750 (orbi AX4200) and can't load the admin page (192.168.1.1/orbilogin.com) to setup the router even over a wired connection after a factory reset. The router responds to pings ...
Yes, I've reset it by holding down reset for 10-15 seconds and confirming the light starts flashing without a connection to the ISP router.
How long are you waiting after the reset before attempting to connect to 192.168.1.1? I presume if your waiting for 1 minute or longer and you can't get to the RBRs web page at all, i'd make contact with NG support and see what your options are. Ask about RMA options.