Orbi WiFi 7 RBE973
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Re: RBR750 app cannot detect product (but internet works)

kcar113
Aspirant

RBR750 app cannot detect product (but internet works)

I keep receiving the "WiFi Not Detected" error on my Orbi app. App is the latest version 2.10.0.16. Local Network is enabled, my internet is working completely fine. I also can't access from web browser. Very confused on how and why this is happening.

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FURRYe38
Guru

Re: RBR750 app cannot detect product (but internet works)

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

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