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wRiNkLe_sTiCk's avatar
wRiNkLe_sTiCk
Guide
Feb 11, 2022
Solved

RBR850 2.4Ghz smart switches

I have an RBR850 with an RBS850 satellite both running firmware V4.6.3.16_2.0.51   I am trying to connect a leviton smart switch and have been working with their support. They claim to have issues ...
  • Mikey94025's avatar
    Mikey94025
    Feb 11, 2022

    Looking at the Leviton setup instructions, it seems you connect your phone to the device and then choose a wi-fi network from a list that it provides.  This method should work and doesn't require that your phone be connected to the 2.4Ghz Orbi network.  Therefore the problem here may instead be due to Orbi AX 2.4Ghz wireless connectivity and not the sharing of the SSID between both bands.

     

    Try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:

    1. Go to the web admin portal at http://orbilogin.com/
    2. Click to the Advanced tab, Advanced left menu, Wireless Settings
    3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
    4. Press Apply

    See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

    1. Go to http://orbilogin.com/
    2. Click to hte Advanced tab, Setup left menu, Wireless Setup
    3. Uncheck "Enable 2.4G" under the top Enable AX section
    4. Press Apply
Mikey94025's avatar
Mikey94025
Hero
Feb 11, 2022

Looking at the Leviton setup instructions, it seems you connect your phone to the device and then choose a wi-fi network from a list that it provides.  This method should work and doesn't require that your phone be connected to the 2.4Ghz Orbi network.  Therefore the problem here may instead be due to Orbi AX 2.4Ghz wireless connectivity and not the sharing of the SSID between both bands.

 

Try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:

  1. Go to the web admin portal at http://orbilogin.com/
  2. Click to the Advanced tab, Advanced left menu, Wireless Settings
  3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
  4. Press Apply

See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

  1. Go to http://orbilogin.com/
  2. Click to hte Advanced tab, Setup left menu, Wireless Setup
  3. Uncheck "Enable 2.4G" under the top Enable AX section
  4. Press Apply